Allen Bradley Error 31 Solved!
Here’s what you must do to clear “error 31 non-touch” from a PanelView HMI controller. Your touchscreen has failed, and no amount of repeated reboots of the controller will not make this go away. You must replace the touchscreen.
Step 1: Remove the back cover of your PanelView and unplug your touchscreen and/or Keypad
Step 2: Test the PanelView. If you do not get an error, then your keypad and/or touchscreen is defective
Step 3: Remove the front bezel and take the touchscreen and overlay off (Pro tip: for PanelView touchscreen that is stuck to a front bezel, put it in the freezer and the glue freezes and comes off easy)
Step 4: Install Monitech replacement touchscreen/keypad. CAUTION!!! You only get one chance to stick it down. You cannot remove this without damaging it once it is stuck. Go slow and be precise.
Step 5: Final Test.
Contact Monitech for support if you need us.
We have lots of Touchscreens as well as touchscreen with a numerical keypad (combo) like 2 devices in one. You get a nice new looking machine, and you will be the envy of all your boss and your peers!! A hero in the making, so go for glory.
Click here to talk to Ellon Mussk directly. (Just kidding, it’s Monitech Twitter page)